SHIPPING POLICE
Shipping Policy – Subrabg™ 🚛
At Subrabg™, we work to ensure that every order is delivered safely and efficiently. From the moment your order is confirmed until your furniture arrives, we aim to keep the entire delivery process dependable and smooth.
Each product is carefully packaged to help protect it during transportation so that your furniture and home furnishings arrive in good condition and ready to be used in your living space.
Our Shipping Approach 📦
To maintain reliable delivery while keeping shipping costs reasonable, Subrabg™ collaborates with trusted manufacturing partners and regional fulfillment centers.
This logistics system allows us to:
• Maintain consistent product quality
• Provide fair and competitive pricing
• Reduce unnecessary storage and packaging waste
• Improve shipping efficiency and delivery reliability
1. Order Processing & Shipping Fees
Processing Time
Orders are generally prepared and shipped within 2–5 business days, including order confirmation, packaging, and product inspection.
During peak demand periods or special promotions, processing times may extend to up to 6 business days.
Shipping Fee
A flat shipping fee of $6.99 per order applies within the regions we currently serve.
2. Estimated Delivery Times
Delivery times vary depending on the destination:
• United States: approximately 8–14 business days
• Canada / United Kingdom / Australia: approximately 10–16 business days
• Other international locations: approximately 14–21 business days
These time estimates may be affected by carrier schedules, customs procedures, or local postal service conditions.
3. Tracking Your Order 🔎
After your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Please note:
• Tracking updates may take 1–3 business days to appear in the system
• A delay in tracking updates does not necessarily mean the shipment is lost
4. International Shipping & Customs 🌍
For orders shipped outside the United States:
• Shipments may be handled under DDU (Delivered Duty Unpaid) terms
• Customers may be responsible for import duties, taxes, or customs charges required by their country
• Customs inspections or clearance procedures may occasionally cause delivery delays
Import regulations and fees vary depending on the destination country.
5. Order Changes or Cancellation
To maintain efficient processing times, order preparation begins shortly after an order is placed.
If you need to modify or cancel an order, please contact us within 12 hours of placing your order:
📧 help@secondedition.com
Once an order has entered the processing stage, changes or cancellations may no longer be possible.
6. Lost or Damaged Shipments
Damaged Items 📦
If your package arrives damaged, please contact us within 72 hours of delivery and provide photos showing:
• The item received
• The shipping packaging
After reviewing the information, we will determine an appropriate resolution, such as sending a replacement.
Lost Packages
If the shipping carrier confirms that a package has been lost during transit, we will arrange a replacement shipment once the situation has been verified.
Contact Information
If you have any questions about shipping or delivery, please contact our support team:
Subrabg™
4730 Paris St Unit 110
Denver, CO 80239
United States
📞 Phone: +1 (720) 689-4656
📧 Email: help@secondedition.com
Thank you for choosing Subrabg™. We are committed to delivering well-designed furniture and home furnishings safely and efficiently so you can create comfortable and functional living spaces with confidence. 🏠✨